Refund Policy
At Cheap at Mall, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we're here to help.
1. Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
2. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software products
- Some health and personal care items
5. Exchanges
If you need to exchange an item for the same product due to a defect or damage, please contact us at support@cheapatmall.com. We will provide instructions on how to proceed with the exchange.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: support@cheapatmall.com
Thank you for trusting Cheap at Mall with your personal information. We value your privacy and are committed to protecting it.